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 Post subject: vanished image
PostPosted: Sun Feb 19, 2012 7:10 am 
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Joined: Thu Jan 12, 2012 6:59 pm
Posts: 6
Morning,

Last night I uploaded an image of a pair of Hawks to the acceptance queue. When I turned in for the night the image was number 8 in the queue. Ten hours later I log on and find no notifications yet my image has disappeared from the upload queue and is not in the rejected or accepted queue. It is as if the image never existed! Has anyone else encountered this glitch? Can a mod locate my image, even if I get told it's been rejected?

Regards

Paul


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 Post subject: Re: vanished image
PostPosted: Sun Feb 19, 2012 7:28 am 
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Screener
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Joined: Thu Mar 10, 2011 9:42 pm
Posts: 46
Location: London
Hi Paul,

I have placed your image in the admin queue where it will be screened by Paul Nichols. We are aware of the the problem that uploads disappear from the system when this is done, apologies for that. I assume it will be fixed sometime in the near future.

Thanks,
Gianluca


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 Post subject: Re: vanished image
PostPosted: Sun Feb 19, 2012 9:59 am 
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Site Admin
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Joined: Thu Mar 04, 2010 5:50 pm
Posts: 500
Location: Bradford, England.
'Morning Paul,

As Gianluca says we are indeed aware of this bug, it's already been fixed in the new Accounts system Jordan is currently developing so once that system is completed and goes live the problem will be rectified. I spend around half of every week out of the country so unfortunately I'm not able to immediately address every image that is sent to the Admin queue, I do try deal with them as soon as possible though so hopefully the wait should never be more than a couple of days.

Just as a quick note, I did reply to the PM you sent me regarding this issue on the 25th January, perhaps you missed it?

Paul

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FocusOnFlight admin person, database fiddler, screener, photography geek and chief muppet


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 Post subject: Re: vanished image
PostPosted: Tue Feb 21, 2012 9:41 pm 
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Joined: Thu Jan 12, 2012 6:59 pm
Posts: 6
Hi Paul,

Yes I got your previous message but wasn't sure if the problem had been 'fixed' and also whether you had sight of the missing images, ie. did you need to be alerted to the fact that they were missing.

Regards,

Paul


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 Post subject: Re: vanished image
PostPosted: Thu Feb 23, 2012 1:21 pm 
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Site Admin
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Joined: Thu Mar 04, 2010 5:50 pm
Posts: 500
Location: Bradford, England.
Hi Paul,

Thanks for letting us know, it's something we are indeed aware of and it's in the process of being rectified with the new Accounts system. We'll make an announcement when it goes live. :)

Thanks again,

Paul

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FocusOnFlight admin person, database fiddler, screener, photography geek and chief muppet


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